Privacy Policy

At our current stage, Helios primarily collects email addresses from individuals who voluntarily provide them to receive information from us.

Depending on how you interact with Helios in the future, we may collect additional personal information where reasonably necessary for a particular purpose. Any future collection and processing will be subject to appropriate privacy notices and applicable requirements.

We do not ask you to provide sensitive personal information through our current email sign-up process.

We may collect your email address when you voluntarily provide it to us, including through:

• our website;
• an email sign-up or interest form;
• communications with Helios; or
• other channels we may introduce for individuals interested in the club.

We will collect only information that is reasonably necessary for the stated purpose.

We may use your email address to:

• provide updates about Helios Pickleball Manila;
• communicate information about our anticipated opening;
• respond to inquiries or requests you send to us;
• provide information that you have requested; and
• send other communications where permitted by applicable law and, where required, with your consent.

As Helios develops its operations, we may introduce additional services such as memberships, bookings, events, payments, or other club-related activities. If these activities involve additional personal-data processing, we will provide appropriate information about such processing.

If you provide your email address to receive updates from Helios, we may use it to send communications relating to the club and its opening.

You may unsubscribe from non-essential email communications at any time by following the unsubscribe instructions included in the relevant communication or by contacting us at info@heliospickleball.com.

Unsubscribing from promotional or informational communications will not necessarily prevent us from sending communications that are necessary to respond to your requests or otherwise required or permitted by law.

We do not sell your personal information.

We may disclose or make personal data available where reasonably necessary to operate our website, communicate with you, provide services, comply with legal obligations, or protect our rights and interests.

For example, we may use third-party service providers for website hosting, email communications, data storage, or other technology services. Where third parties process personal data on our behalf, we will take reasonable steps to require appropriate confidentiality and security protections and to ensure processing is consistent with applicable privacy requirements.

We may also disclose personal data where required or permitted by applicable law, regulation, legal process, or lawful government request.

We retain personal data only for as long as reasonably necessary to fulfill the purposes for which it was collected, to maintain appropriate business records, or as otherwise required or permitted by law.

If you unsubscribe from our communications, we may retain limited information, such as your email address and unsubscribe status, where reasonably necessary to honor your request and prevent unwanted future communications.

Helios takes reasonable organizational, physical, and technical measures designed to protect personal data against unauthorized access, alteration, disclosure, loss, destruction, or other unlawful processing.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored by us.

Under applicable Philippine data privacy laws, you may have rights as a data subject, including, where applicable, the right to:

• be informed about the processing of your personal data;
• access personal data concerning you;
• dispute or correct inaccurate or incomplete personal data;
• object to certain processing;
• request the deletion or blocking of personal data where legally permitted;
• withdraw consent where processing is based on consent, subject to applicable limitations;
• request data portability where applicable; and
• lodge a complaint with the National Privacy Commission where you believe your data privacy rights have been violated.

These rights are subject to the limitations and conditions provided by applicable law.

To exercise a right or raise a privacy concern, please contact us using the details below. We may need to verify your identity before acting on certain requests.

Our current email collection is not directed at children.

If we learn that we have collected personal information from a child in circumstances where applicable law requires parental or guardian involvement, we will take appropriate steps consistent with applicable law.

Our website or communications may eventually contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices of third parties that operate independently from Helios. We encourage you to review their respective privacy policies before providing personal information.

As Helios Pickleball Manila develops its operations, our personal-data practices may change. We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal and regulatory requirements.

When we make material changes, we will provide appropriate notice as required by applicable law.

The updated version will indicate its effective or updated date.